The Coronavirus pandemic has caused businesses everywhere to pause and take a break from the days of business as usual. One significant change is that many more employees are working from home. You’ve also likely made modifications and adjustments to your processes and operations, which makes sense due to the shift in policies and restrictions put on companies. 

 

While you may be in a new routine and used to the new normal, you must consider how you’ll act and react once this is all over and the world is unpaused. There will be a lot of work to do, and you must be prepared to juggle these demands and meet the needs of your employees and customers. 

 

 

 

 

Whatever kind of changes your business might have gone through in recent times as a result of the coronavirus outbreak and subsequent lockdown, it is never too early to start thinking about how you are going to respond when the lockdown is lifted and the world unpauses. 

 

We don’t yet know if the lockdown will end suddenly or if there will be a staggered easing. However, it is important to plan for our business future - whatever that might be. 

 

But what will be required when the lockdown is lifted? In this article, we are going to take a look at some of the demands that you might have on your head as a Multi-Hatted Director (MHD). 

 

How can you ensure you meet all of these properly? 

 

 

Lots of directors in small or medium-sized firms decide to take on loads of jobs all at the same time. You look after the general business operations, you’re handling the financial side of things, you’re in charge of procurement, IT - the list goes on! 

 

If this sounds like you, then you can proudly claim the role of a MHD or a Many-Hatted Director. 

 

It’s a stressful role that’s full of responsibilities, but many directors often find it is the only solution in their firm. If money is tight, then you don’t have the resources to hire people to take on all of these roles for you. So, it falls on your shoulders to handle everything to the best of your abilities. 

 

 

 

 

Are you an MHD in your organisation? 

 

What is an MHD you may ask? It is an acronym for a Many-Hatted Director. 

 

Effectively, it means that you’re covering lots of different roles within your enterprise. For example you look after Finance, Operations, Delivery etc. Does this sound like you? 

 

 

There are a lot of IT companies out there which like to take a one size fits all approach with their work. They don’t tailor their services to work best for the businesses they’re being hired by, instead of using the same methods and tools as they would use on any job. 

 

Here at Green Giant Consulting, we take a different path. Each of our projects is specifically built around the client it is being made for, ensuring that you can improve your competitiveness and meet the desired outcomes you’ve had for your IT. Why exactly do we believe that this is so important, though? 

 

 

When it comes to changing the approach your business takes to technology, it can be difficult to know where to start or what matters most of all. However, you need to be careful not to fall into the trap that many businesses do when setting about making these kinds of changes. 

 

It’s important to remember the limitations of technology and what it really takes to make successful changes and transitions to your business. A digital transformation is not just about technology, and that might sound strange at first, but we’ll clear it all up for you below. 

 

 

 

 

Whether you run a business, you’re a new employee, or you’ve been working for an organisation for several years, you may have come across people insinuating that they have used the same methods and relied on the same guidelines for an age. 

 

If you’re used to hearing the words ‘we’ve always done it like that,’ this is a surefire sign that it’s time for a change. Modern-day businesses face different challenges, and it’s essential to aim for continuous improvement. 

 

Resting on your laurels can cost your customers, affect your reputation and prevent you from competing with rivals. If you don’t progress, you could also be missing out on more efficient and cost-effective ways of working. 

 

 

When it comes to project management, scheduling a review at every key stage you reach ensures your hard work is not for nothing. After all, most projects fail because they are not reviewed at regular review points throughout the lifecycle of the project. 

 

This is specifically important in the IT department. Working with technology can get expensive at the start of the business life cycle, and it’s important to input cost effective reviews to keep change from being impossible. From initial concept to delivery at key stages, any project your enterprise is working on should be reviewed, to ensure it is still on target to meet the objectives and the benefits that were identified at the beginning of the project. 

 

 

An SME is only ever as successful as its own processes. After all, in many cases, your processes are all that separates you from your competitors. If you run a business, your USP isn’t necessarily what you do so much as how you do it. It’s your processes that provide the bare bones on which the customer or client experience is built.  

 

Carry on reading to learn more 

As your business continues to develop, it can be a challenge to keep track of your original small business goals. When you first emerge onto the market, you will likely be working with a comparatively small customer base. At this point, it’s a lot easier to ensure that you are providing a quality service with an excellent level of customer support and interaction. However, that changes as your business expands.