I previously wrote an article on my website and LinkedIn entitled ‘Be surprised at what you do‘ which is all about understanding what you or your business does in terms of processes and daily activities that are completed without thinking.
This is the age old question organisations ask themselves as they develop and grow. There is so much out there such as Cloud Solutions, Internet of Things (IOT), Big data, VOIP Phones etc. etc. so what should you be considering out of all that’s available.
For growing organisations, there are many ‘risks’ which every leader needs to be aware of such as Strategic, Compliance and Financial but one that seems to be last on the list is Operational. Operational risk refers to an unexpected failure in your organisation’s daily operations.