Spending time at the start of a project to ensure all detail is captured and planned is crucial. Projects tend to fail because they are poorly planned. Spending time at the very beginning and running through the processes will minimise the risk of something being missed. A project manager is only a facilitator of the activities so needs to engage the experts to understand and define all the activities in a plan.
As a business grows and more customers come on board time should be taken to understand what the journey your customers experience is like. What are the challenges they have in finding your service/product and could they be improved? This is where Customer Journey Mapping comes in.
It’s now been over six months since the implementation of GDPR. Have you checked your company's GPDPR compliance? According to GDPR:Report, only 21% of businesses in the UK believed they were GDPR compliant by September. Where is your company on their GDPR compliance journey?
With many employees home based or on the road or the team being made up of contractors, talking to one another has become trickier. Of course, we can all use our mobile phones, but what about messages or discussions that concern the whole team?