0844 259 6210 
Specialists in Fractional IT Director Services for SME organisations 
enquiries@greengiantconsulting.co.uk 
 
With many employees home based or on the road or the team being made up of contractors, talking to one another has become trickier. Of course, we can all use our mobile phones, but what about messages or discussions that concern the whole team? 
There is a wide range of online solutions available for companies who want to improve employee engagement and enhance team collaboration. 
 
When choosing an online tool, it is important to pick the one that’s right for your company. It’s not just a question of which is the cheapest (yes, there are even free options available), but which is best suited to your particular situation and your business’ challenges. 

5 crucial questions to help you decide on the right tool for your enterprise 

What are your organisation’s challenges? 
If general communication is one of the main challenges your choice of tool will be different than if you encounter collaboration issues between teams. 
 
What are your security requirements? 
Do you require end-to-end encryption and multifactor identification, or will simple personal passwords suffice for your business’ requirements? 
 
Which features do you need from your collaboration software? 
Be clear about which features you NEED, and which are NICE TO HAVES. Most professional packages provide enough features at the basic level for most users and only super users will need all existing features. 
 
What are your data capacity needs? 
This is another question regarding which of the available packages is the right one for you. Most collaboration software packages provide different data capacity at different levels. What do you need now and is there an option to grow into a higher level package later on? 
 
What is your current IT infrastructure? 
Do you need your collaboration tool to integrate with your CRM (Customer Relationship Management) system or your ERP (Enterprise Resource Planning) software? Make sure they do before you commit to avoid frustration from the start. 

Choosing the right tool for your requirements 

Once you have your ideal specification, you can then choose from all the tools that meet your requirements. Popular tools in the market are Slack (a powerful messaging app), Monday.com (collaboration software streamlining the contributions of team members), Microsoft Teams (combines workplace chat, meetings, notes and attachments), Workplace by Facebook (communicate via groups, to chat with colleagues and offers the social networks features in a corporate environment), Yammer (freemium enterprise social networking service used for private communication within organisations), or Zoom (communication software that combines video conferencing, online meetings, chat, and mobile collaboration) to name but a few. 

How Green Giant Consulting can help 

As part of our Process Improvement Services, we can provide insights into currently available and upcoming technology and best practices that would improve efficiency within your business. This, of course, includes ways you can improve your internal communication. 
 
Please get in touch for a complimentary 2-hour consultancy session to see how we can help. You can contact Green Giant Consulting today on 0844 259 6210 or visit our Contact page. 
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